Authorize the Alta OpenPath app when using a new phone

Problem

After getting a new phone without access to a work email account, the Alta OpenPath app cannot be authorized.

Prerequisites

• Access to the OpenPath app on the new phone.
• Access to the work email account on a computer.
• Access to a personal email account.

Solution

1. Open the Alta OpenPath app and try to sign in.
2. When prompted, request the authorization email sent to the work email account.
3. Open the work email account on a computer and locate the authorization email.
4. Forward the email to a personal email account.
5. Open the forwarded email and select the button to authorize or activate the OpenPath app.